Assistant Store Manager - Dix 30

Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and excellence. You’ll support key initiatives that elevate store performance, strengthen the brand, and ensure every customer enjoys an exceptional experience.
Key Responsibilities
Team Support & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
Performance Support: Monitor KPIs, identify opportunities, and recommend actions to support store goals and brand growth.
Talent Support & Development: Participate in hiring, onboarding, and training team members. Support succession planning and contribute to performance management processes.
Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
Scheduling & Floor Support: Assist in planning effective floor coverage, organizing daily tasks, and delegating as needed to maintain smooth operations.
Omni-Channel: Support omnichannel initiatives to maximize sales and deliver a seamless customer experience.
2+ years of experience in team management or supervision in a retail or customer-focused environment.
Ability to deliver an exceptional customer experience and to engage the team in upholding the highest service standards.
Strong skills in organization, planning, and prioritization.
Ability to maintain a high level of performance and quality under pressure.
Proven ability to lead a team toward achieving objectives.
Solid skills in driving strong sales performance.
Excellent ability to manage multiple tasks simultaneously in a dynamic environment.
Passion for fashion: good sense of style and solid knowledge of fashion trends.
Proficient in POS, ERP, ATS systems and Microsoft Office Suite
Flexible availability; able to work evenings, weekends and holidays.
Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
High school diploma required.

Employment type
Full-time

Work arrangement
No