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The Technology & AI Enabled Delivery Director is Orchard's most senior technical leadership role accountable for the quality, direction, and capability of the entire development function across AU, PH, COL, and US.
This is a leadership role with real commercial weight. In conjunction with the COO, you'll set and drive the technical roadmap, lead three discipline teams (BED, FED, QA), and be the senior technical voice in client relationships from new business pitches through to complex solutioning and ongoing partnership.
Orchard is shifting toward AI-augmented delivery, headless architecture, and a more scalable build practice. The Tech Director will lead direction and delivery.
Core Responsibilities
Technical Strategy & Roadmap
Own and present Orchard's technical roadmap to the COO, SLT, and clients
Lead the agency's shift to headless architecture and AI-augmented delivery practices
Set technical standards that raise the floor across all delivery, not just flagship projects
Bring emerging technologies to the table before clients ask for them, staying ahead, not just current
Cultivate partnerships with technology vendors to service and drive new client opportunities
Client & New Business
Lead technical input across the full client lifecycle pitch, solution design, delivery, and growth
Be the senior technical presence in new business conversations; help win work by articulating what's possible and how Orchard delivers it
Partner with Account and Strategy leads to shape solutions, drive proactive recommendations, not just responses
Build trusted relationships with senior clients; be the person they want in the room when it matters
Proactively identify opportunities to expand technical scope within existing clients
Team Leadership
Lead, mentor, and grow the BED, FED, and QA teams across all locations
Set clear performance expectations; support Tech Leads to do the same within their teams
Drive capability uplift - identify gaps, close them, structured or informal
Shape how Orchard hires for technical talent — assessing for potential and adaptability, not just experience
Delivery & Quality
Accountable for technical outcomes across all client and internal projects
Own QA standards - define what done looks like and ensure the team holds the line
Identify and resolve delivery risks early; get into the weeds when it matters
Drive continuous improvement in delivery quality, velocity, and predictability
About You
Proven leadership of multi-disciplinary development teams - BED, FED, and QA.
Deep technical background across modern web architectures, including headless/composable approaches (add PHP, Java/AEM, .NET specifically?)
Expert in the translating customer requirements into Digital Experience and Martech platform architecture
Experienced in defining and delivering technical roadmaps in an agency or product environment
Confident client-facing - comfortable leading technical conversations in pitches, workshops, and senior stakeholder sessions
Able to translate complexity clearly for clients, exec team, and for your own team
Genuine working knowledge of AI-assisted development tools and how to apply them at a team level
Commercially aware – understanding impacts of technical decisions
Employment type
Full-time
Work arrangement
Hybrid
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