Restaurant Leader

Your Role at Raising Cane’s:
The Restaurant Leader is responsible for strategic direction for their restaurant and must maintain operations standards and drive results through people development, sales and profit growth. This role is tasked with teaching, modeling and upholding Raising Cane’s culture standards for all crewmembers, customers and partners.
The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.
Your Impact and Responsibilities:
Purpose of the position:
Ensures overall financial success of the restaurant and is responsible for forecasting and budgeting
Ensures overall restaurant compliance to company standards, policies and laws
Hires and terminates management-level crewmembers including status change and payroll process
Creates crewmember work and training schedules
Develops management-level crewmembers including performance management
Acts as manager on duty, opens and closes the restaurant, manages cash handling
Monitors profit and loss statements, develops and executes strategy in all areas of financial and operational performance
General to the role:
Enforces Raising Cane’s policies and standards
Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
Deploys crewmembers during a shift and provides exemplary customer service
Utilizes reward and recognition program for the crewmembers in the restaurant
Authorizes employee functions requiring manager approval (e.g. discounts, timeclock overrides, etc.)
Ensures cleanliness of the restaurant and ensures the facility is in good working order
Achieves and maintains training restaurant status
Achieves “meets expectations” or better metrics in all crewmember and operations performance metrics
Completes other duties as assigned
Requirements for Success:
Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
Able to work effectively and efficiently both independently and collaboratively
Able to recognize problems, set goals, create plans and convert plans into action to solve problems
Able to measure performance, subjectively and objectively with a high level of emotional intelligence
Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
Able to manage all public dealings in a professional manner, consistent with Raising Cane’s policies and acts as a brand ambassador inside and outside the restaurant
5+ years of restaurant or retail management experience
New restaurant opening and local restaurant marketing experience preferred
Must be 18 years of age or older
High school diploma or equivalent required, some college preferred
Possess a valid driver’s license

Employment type
Full-time

Work arrangement
No