Operations Manager (014-1353)

Looking for Philippines-based candidates
Job Role: Operations Manager
Compensation range: $2,000 AUD - $3,000 AUD / month
Engagement type: Independent Contractor Agreement
Work Schedule: This role is expected to align with the AU business hours (approx. 6:30 AM - 3:30 PM, Monday to Friday) for collaboration, but as a contractor, you'll have flexibility in how you manage your time.
Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.
Who The Client Is: An established Australian trade services business that has built a strong reputation for quality workmanship, reliable service, and professional customer relationships.
The business works across a range of residential and commercial projects and is continuing to grow its operations. With this growth comes an increasing need for strong financial processes, accurate reporting, and better visibility across individual jobs and the wider business.
Role Overview: The Operations Manager will oversee the daily administration, inbox, scheduling, job coordination and communication across the business. You'll be responsible for keeping jobs moving, ensuring customers and builders are kept informed, and identifying and resolving issues before they become problems.
This role is ideal for someone who is highly proactive, organised and confident working independently, with the initiative to identify what needs to be done and take action without needing to be chased.
Key Responsibilities:
Manage the business inbox, emails and day-to-day office administration, ensuring enquiries and requests are actioned promptly
Schedule jobs, crews, materials and supplier deliveries using Tradify or similar job management software
Track jobs from quote through to completion, identifying delays or issues early and keeping work on schedule
Coordinate with customers, builders, suppliers and internal teams regarding schedules, variations, job updates and requirements
Follow up outstanding quotes and invoices in coordination with the bookkeeper
Support the transition from Tradify to the new custom-built job management platform, including data setup and process documentation
Develop and maintain SOPs for key office and operational processes
Provide the owner with a weekly overview of jobs, upcoming schedules, outstanding items and potential issues
Required Skills and Qualifications:
5+ years' experience in operations, office management, scheduling or a similar coordination role
Experience within roofing, construction, trades or a related Australian business is highly preferred
Hands-on experience with Tradify or similar job management systems such as ServiceM8, simPRO or Fergus
Strong Microsoft 365 skills, particularly Outlook, Excel, Word and Teams
Excellent organization and time-management skills, with the ability to manage multiple jobs, deadlines and stakeholders
Confident and professional communicator who can build strong relationships and communicate effectively with builders, customers and suppliers
Experience creating SOPs or supporting a software/system migration is highly regarded
Work Arrangement & Expectations:
This is a remote role that will be set up as an independent contractor engagement.
To ensure alignment and transparency, successful candidates will be expected to:
Disclose any existing ongoing roles or client work
Reflect this engagement on their LinkedIn profile (clearly marked as "Independent Contractor")

Work arrangement
Yes