Live opening · Posted 6 days ago
Analista de Suporte Técnico Sênior
jobgether · Brazil
You are 6 days behind. JobBeeper subscribers saw this role while it was still new.
At a glance
The key details from the original listing.
Companyjobgether
LocationBrazil
Job typeFull-time
Work modeYes
Source
Lever
Listed6 days ago
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About the role
Description supplied by the original job listing.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Analista de Suporte Técnico Sênior based in Brazil.
This is a senior technical support role focused on delivering a reliable and high-quality technology experience for internal users. You will handle access requests, technical issues, service requests, and critical incidents across a high-volume user environment. The position combines hands-on troubleshooting with service desk operations, IT governance, security, and continuous improvement. You will work closely with IAM, Information Security, and DevOps teams to maintain a compliant and well-managed technology environment. The role also offers opportunities to reduce recurring incidents through root-cause analysis, documentation, automation, self-service, and responsible use of artificial intelligence. Working remotely and collaboratively, you will have autonomy to solve problems while contributing to the evolution of IT Operations and user experience.
Employment type
Full-time
Work arrangement
Yes
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