Account Executive

Company Description Ssagor International Limited is a growing organization focused on delivering reliable products and services to its customers and partners. The company values professionalism, ethical business practices, and long-term relationships with clients. Team members are encouraged to contribute ideas, take ownership of their work, and collaborate across functions to achieve business goals. Ssagor International Limited offers opportunities for skill development and career growth in a supportive work environment.
Role Description The Account Executive role is a full-time, on-site position based in North Dum Dum. The person in this role will manage client relationships, respond to inquiries, and ensure timely resolution of issues to support customer satisfaction. Daily responsibilities include maintaining account records, preparing quotations and invoices, following up on payments, and coordinating with internal teams to fulfill orders or services. The Account Executive will also assist with basic sales activities, such as supporting proposals, monitoring account performance, and identifying opportunities to expand business with existing clients. This role involves regular communication by phone, email, and in person, while adhering to company policies and reporting to the designated supervisor or manager.
Qualifications
Strong communication and interpersonal skills, with the ability to build and maintain professional client relationships.
Solid organizational and time-management skills to handle multiple accounts, deadlines, and administrative tasks.
Basic proficiency in office software (e.g., word processing, spreadsheets, email) and comfort working with account or billing systems.
Attention to detail and accuracy in documentation, invoicing, and record-keeping.
Ability to work on-site in North Dum Dum and collaborate effectively with cross-functional teams.
Prior experience in customer service, sales support, or account management is preferred but not mandatory.
Educational background in business, commerce, or a related field is an advantage.
Professional attitude, integrity, and a willingness to learn and adapt in a dynamic work environment.

Work arrangement
No