Customer Service Agent | Hybrid Set-up

Job description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides accurate information to callers regarding their statement and payment procedures.
Keeps records of customer interactions and transactions, recording details of inquiries as well as actions taken.
Deals and helps resolves any customer complaints.
Other tasks/functions that may be assigned by the company as per business requirement; these may change from time to time to reflect the changing requirement of your position and our business.
Qualifications:
Candidate must possess at least second year college.
At least 6 months of BPO experience.
Job Type: Full-time
Work Location: In person
OFFICE LOCATION: 19F Robinsons Cybergate Tower 3, Pioneer St., Mandaluyong City, Mandaluyong, Philippines, 1640

Work arrangement
Yes