CRM & Sales Executive

About KSKT & Kaze Living
KSKT AgroMart (Kisaan Se Kitchen Tak) is a technology and supply-chain venture delivering naturally grown, chemical-free agro-produce directly from trusted farms - at fair prices for consumers and fair returns for farmers practising Good Agricultural Practices.
Kaze Living is KSKT's premium gourmet grocery marketplace - bringing fresh produce, artisan bakery, clean-label snacks, functional beverages, wellness essentials, and curated lifestyle products to discerning Delhi NCR households. Together, KSKT and Kaze Living are building a modern retail ecosystem that combines quality, transparency, and convenience across online and offline channels. www.ksktagromart.com
Role Overview
The CRM & Sales Executive will manage relationships with existing customers and drive repeat business through regular engagement and follow-ups. The role focuses on customer retention, repeat orders, memberships, and subscriptions rather than cold calling.
This is a target-driven role suited for someone who enjoys interacting with customers, building relationships, and converting customer engagement into sales.
Key Responsibilities
• Build and maintain relationships with existing customers.
• Follow up for orders and repeat purchases.
• Drive membership and subscription sales.
• Understand customer requirements and recommend relevant products.
• Coordinate with internal teams for timely order delivery.
• Track customer follow-ups and sales.
• Achieve assigned sales targets.
What We Are Looking For
• 1.5-3 years of experience in CRM, Sales, Inside Sales, Retail, FMCG, E-commerce, or D2C.
• Excellent communication and interpersonal skills.
• Strong customer-handling and relationship-building abilities.
• Sales-oriented and target-driven approach.
• FMCG/Retail experience preferred.
Working Hours
• 9:00 AM - 8:00 PM, rotational shifts.
• 6-day working week, including Sundays.
Sunday work will be from the office, with a weekly off on another day.

Work arrangement
No