Executive / Senior Executive – Gold Loan

Job title: Executive / Senior Executive – Gold Loan
Location: North and east Region
Experience: 1–3 Years
Salary: ₹3 LPA – ₹5 LPA
Industry: Banking / NBFC / Financial Services
Role Overview
We are looking for an Executive / Senior Executive to handle Gold Loan sales, customer acquisition, loan processing, and customer servicing for the assigned location.
Key Responsibilities
* Generate Gold Loan business through field visits, referrals, leads, and local market activities.
* Acquire new customers and achieve assigned sourcing and disbursement targets.
* Handle Gold Loan applications, KYC, documentation, and processing from application to disbursement.
* Explain loan products, repayment terms, interest rates, and charges to customers.
* Coordinate with branch, credit, operations, and valuation teams for timely loan processing.
* Follow up with customers for renewals, top-ups, closures, and pending interest payments.
* Support follow-up of overdue accounts and collection activities as required.
* Maintain customer records and ensure compliance with KYC and company guidelines.
* Build strong relationships with customers and local business channels to generate repeat and referral business.
Key Requirements
* 1–2 years of experience in Gold Loan, Retail Lending, Banking, NBFC, or Financial Services.
* Gold Loan sales/sourcing experience will be preferred.
* Good understanding of loan processing, KYC, documentation, and disbursement*.
* Strong communication, customer-handling, and relationship-management skills.
* Target-oriented with willingness to travel locally for field sales and business development.
* Knowledge of Gold Loan valuation/appraisal will be an added advantage.

Work arrangement
No