Commercial Growth Intern

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.
Here at Funding Societies | Modalku we live by our core values GETFS:
Grow Relentlessly: Strive to become our best, most authentic selves.
Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
Focus on Impact: Create impact through bias for action and tangible results.
Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
The Intern will support key commercial functions — AI & Digital Process, Marketing, Financial Product, Operations, Partnerships, and Client Experience — across the full SME lending lifecycle. Scope may shift based on business needs, offering broad cross-functional exposure.
What you will do:
AI & Digital Process
Identify repetitive manual tasks and propose automation solutions using tools such as ActivePieces, HubSpot, and other low/no-code platforms
Support design and maintenance of workflow automations across country functions
Leverage AI tools to improve content production, data analysis, and operational efficiency
Assist in documenting workflows, SOPs, and change logs to support process improvements
Marketing
Develop content for website, social media, newsletters, and client outreach
Execute campaigns: referral programmes, product awareness, client engagement
Coordinate creative production with internal teams and vendors
Track KPIs via HubSpot and Google Sheets (lead sources, engagement)
Financial Product
Conduct market scans, competitor benchmarking, and feature analysis
Support digital onboarding flows, product docs, and SOP/change-log maintenance
Prepare product performance dashboards and internal data summaries
General Commercial Support
Provide ad-hoc support across Operations, Partnerships, and Client Experience as business needs arise
Coordinate across teams for day-to-day tasks, documentation, and cross-functional initiative
Requirements
What we are looking for:
Pursuing a diploma or degree in Business, Finance, Marketing, Information Systems, or related field
Comfortable with spreadsheets, basic data tools, and AI productivity tools
Strong organisational skills with sharp attention to detail
Clear communicator; able to collaborate across teams
Proactive, adaptable, and willing to take ownership
What you will learn:
End-to-end SME lending: acquisition → onboarding → disbursement → servicing
How fintech lending products are designed, priced, governed, and improved
Practical experience in marketing operations and customer lifecycle management
Workflow automation and digital process improvement in a fintech environment
Benefits
Flexible working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
Mental health and wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we organize org-wide fitness initiatives and engage partners to provide well-being coaching.
Tech support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity.
Interested to know more about us? Learn about our Stories here

Work arrangement
No