Live opening · Posted 4 days ago
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About the role
Description supplied by the original job listing.
Roles and Responsibilities:
Manage daily user provisioning, licensing, and access control settings.
Resolve support tickets related to Outlook, Teams, and OneDrive.
Monitor Microsoft 365 service health dashboards and report active outages.
Update documentation for internal IT procedures and user self-service guides.
Assist in standard data migration tasks using native Microsoft utilities.
Configure standard shared mailboxes, distribution lists, and security groups.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Education: Bachelor's degree in IT, Computer Science, or equivalent practical experience.
Experience: 2 to 4 years of hands-on Microsoft 365 administration experience.
Certifications: Microsoft 365 Certified: Endpoint Administrator Associate is a plus.
PREFERRED SKILLS:
Help Desk Background: Prior experience working within an ITIL-based ticketing system.
Desktop Support: Strong knowledge of Windows 10/11 and Office desktop apps.
Work arrangement
No
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