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Job Title: IVR Automation Test Engineer
Experience: 5+ years
CTC: Up to 15 LPA (depends on the previous package with valid salary proof)
Locations: Chennai (Sholinganallur, Mahindra City) | Bangalore (Electronic City) | Pune (Hinjewadi Phase 2) | Hyderabad (Gachibowli, Pocharam)
Role Type: Individual Contributor
About the Role
We're looking for an experienced IVR Automation Test Engineer to design and run automated and functional tests for IVR systems, making sure call flows, integrations, and end-to-end customer journeys work reliably across multiple systems.
Key Responsibilities
Design, develop, and run automated test scripts for IVR applications and call flows
Perform end-to-end functional testing across integrated systems
Build and maintain automation frameworks using Python
Test and validate REST APIs that support IVR workflows
Identify, log, and track defects, and work with development teams to resolve them
Own testing deliverables independently as an individual contributor
Required Skills
5+ years of experience in IVR automation testing
Strong functional testing background, including end-to-end testing across multiple systems
At least 2 years of hands-on experience with Python and REST API testing
At least 2 years of dedicated IVR testing experience
Excellent verbal and written communication
Work arrangement
No
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