Personal Support Worker

Union: CUPE
New or Replacement: Replacement
Site: Toronto General Hospital
Department: Emergency
Reports to: Nurse Manager
Wage Range: $31.70 - $32.61 per hour (start rate is non-negotiable and in accordance with collective agreement requirements)
Hours: 37.5 Hours per Week
Shifts: 1400-2200; Weekdays
Status: Temporary Full-Time (3 Months with Potential for Extension)
Closing Date: October 1, 2026
Position Summary
The Personal Support Worker (PSW) is a member of the inter-professional care team and is expected to maintain a collaborative and active working relationship with team members in the provision of patient care.
Duties
Develop supportive relationships considering patient and family choice, maintaining professional boundaries and the direction of the plan of care.
Observe and respect patient rights, dignity including adhering to confidentiality and privacy legislation.
Assist in the delivery of the fundamentals of care (ADLs); ensuring quality patient care aligned with UHN standards (hygiene, dressing, oral care, vital signs, etc.)
Assist with activities associated with toileting e.g. mobility and /or transfers to toilet, bedpan or commode.
Assist with the mobilization of patients using correct techniques for patient handling specific to lifting, turning and positioning.
Assist with the mobilization of patients and utilization of appropriate assistive devices (i.e. walkers, lifts, canes, wheelchairs, etc.)
Assist with patient behaviours to ensure their safety and the safety of others.
Collaborate with the interprofessional team to understand and apply strategies in patient interactions in care (i.e. behavioural management, communication, etc.)
Assist with feeding and hydration; aware of patients nutritional status and dietary restrictions; including documenting volume of food/fluid intake and output.
Measure and report patient weight using standing, wheelchair/seated or bed scale.
Collect, obtain, label and handle specimens as per hospital policy.
Collect and replace soiled linen, making patient beds (occupied and unoccupied).
Document direct patient care provided or relevant interventions including patient response.
Escort and transport ambulatory and non-ambulatory (wheelchair-bound, stretcher) patients, as required.
Pick up, move and deliver equipment and products within unit and across organization, as required (move beds, deliver specimens, etc.).
Performs cross-functional and other duties consistent with the skills and competencies, as required.
Education: Successful completion of a PSW program from an accredited community college;
Current registration with the Health and Supportive Care Providers Oversight Authority (HSCPOA);
Current Basic Cardiac Life Support (BCLS) Certificate;
Behavioral management training is considered an asset
Ability to handle daily mild to moderate physical exertion (i.e. constant standing, walking, climbing, reaching and frequent movement) on an occasional to frequent basis;
Acute care and/or previous emergency experience considered an asset;
Good attendance record is required

Employment type
Contract

Work arrangement
No