Diesel Generator Field Technician

About the Role
An established leader in emergency and standby power generation services is hiring experienced Service Technicians.
Reporting to the Service Manager, you will perform and support service operations for commercial and industrial customers — preventive maintenance, emergency maintenance, startups, troubleshooting, and repairs on industrial generators and related equipment, including Bypass Isolation ATS and associated machinery.
What You'll Do
Perform preventive maintenance, emergency maintenance, startup, troubleshooting, and repair of generators and related equipment
Serve as first point of contact for phone and field support — troubleshooting, emergency repair assistance, and parts delivery
Make pre-startup site visits to advise and assist installing contractors
Provide customer-focused support to enhance relationships and resolve concerns
Lead and support safety initiatives, ensuring compliance with safety protocols
Support quality control programs and proper documentation of service work
Advise on time and materials needed for various service levels
Provide after-hours emergency response support as needed (occasional overnight travel required)
Requirements
What You'll Need
High school diploma or GED preferred
Generator service experience — commercial/industrial standby power preferred
Certification/training in power generation (e.g., Generac Master Technician or equivalent) is a strong plus
Solid knowledge of switchgear
Positive attitude and strong customer service skills
Ability to read and interpret safety rules, procedure manuals, and technical documentation; write routine reports
Intermediate Microsoft Office skills; strong organizational and communication abilities
Benefits
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Company Truck
Uniforms

Work arrangement
No