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Join the Sii ServiceNow Competency Center and become part of a team delivering solutions for clients across Europe and the United States. We focus on enhancing customer platforms, optimizing and digitizing process flows, and expanding ServiceNow usage within organizations. In this role, you will contribute to designing and evolving scalable solutions across multiple modules such as ITSM, ITOM, ITAM, HRSD, SecOps, and SPM. If you enjoy working on diverse projects and shaping modern IT service management environments, this opportunity is for you.
Your tasks
Designing and implementing solutions on the ServiceNow platform tailored to client needs
Supporting the creation of technical offers and project estimations
Defining optimal technological and architectural solutions
Identifying, predicting, and reporting technical risks in projects
Preparing documentation and presentations, including functional designs, technical specifications, and integration documentation
Collaborating with stakeholders to deliver effective and scalable solutions
Supporting the definition and development of ServiceNow's service strategy
Requirements
Minimum 5 years of experience in ServiceNow implementations and at least 2 years of experience in a ServiceNow Architect role
Very good understanding of ServiceNow platform architecture and products
Proven hands-on experience with at least three different ServiceNow modules
Experience in consulting on ITSM tools implementation
Knowledge of other ITSM/BPM tools
Familiarity with project methodologies such as PMP, PRINCE2, or Agile
Strong understanding of ITIL principles
Fluency in English (written and spoken)
Strong communication skills and the ability to collaborate with both technical and non-technical stakeholders
Well-developed analytical, interpersonal, and presentation skills
Residing in Poland required
Nice to have
ServiceNow certifications, such as ServiceNow Certified Master Architect or ServiceNow Certified Technical Architect
Job no. JOB-XYREP
Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.
Benefits For You
Great Place to Work
Solid financial situation
Contracts with the biggest brands
Centre of internal trainings
Many experts you can learn from
Open and accessible management team
Profit sharing
Passion Sponsorship program
Regular integration events and trips
Comfortable and well-equipped offices
MySii app
Medical care
Work arrangement
Yes
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