Senior Facilities Service Manager - Mechanical (Shackelford, TX)

As Senior Facilities Service Manager – Mechanical, you will lead the onsite mechanical service and maintenance team responsible for the safe, reliable, and efficient operation of mission-critical cooling and HVAC systems supporting hyperscale data center operations. Reporting to the Facility Manager, this role serves as the immediate manager for Facilities Technicians and is accountable for execution quality, service readiness, technician development, and lifecycle maintenance performance across mechanical infrastructure.
This role is focused on service execution, uptime protection, mean time to repair reduction, and long-term asset performance rather than mechanical system design. A key objective of this position is to build, lead, and continuously improve an in-house self-perform maintenance program, ensuring the team has the capability, processes, and discipline to safely execute maintenance and troubleshooting activities in a mission-critical environment.
Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $126,200 to $264,100 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - M3
Key Responsibilities
Lead the onsite mechanical facilities technician team responsible for maintenance, troubleshooting, repairs, and service execution for mission-critical cooling and HVAC systems.
Serve as the direct manager for Mechanical Facilities Technicians, providing day-to-day leadership, work prioritization, coaching, performance management, and development.
Build and lead an in-house self-perform maintenance program for mechanical systems, including planning, training, execution standards, and continuous improvement.
Oversee maintenance and service execution for large-scale mechanical and cooling infrastructure, including chillers, CRAH/CRAC units, pumps, cooling towers, heat exchangers, piping systems, and associated controls interfaces.
Manage vendors, contractors, and internal service teams, enforcing SLAs, workmanship standards, response expectations, and safe execution practices.
Track system health, equipment reliability, energy performance, maintenance effectiveness, and service execution metrics, using data to improve uptime and reduce repeat failures.
Own mechanical safety programs, regulatory compliance, and technician training related to maintenance execution, refrigerant handling, contractor oversight, and safe work practices.
Support incident response, service restoration, capacity changes, maintenance planning, and post-event reviews to strengthen reliability and execution discipline.
Partner closely with Facility Managers, Engineering, Reliability, Controls, Construction, and Commissioning teams to ensure effective handoffs, operational readiness, and maintainability of installed systems.
Drive continuous improvement in maintenance procedures, spare parts readiness, documentation quality, technician capability, and service response standards.
Ensure the site is prepared to support 24/7 mission-critical operations through proper staffing, escalation readiness, training, and maintenance planning.
Ideal Candidate Profile
3–5+ years of experience in HVAC, mechanical service, critical facilities maintenance, or related uptime-critical environments such as data centers, healthcare, industrial plants, semiconductor, or large commercial infrastructure.
1–3+ years of experience leading technicians, service teams, or field maintenance operations.
Strong practical understanding of large-scale cooling systems, HVAC service operations, controls interfaces, redundancy strategies, and energy-performance considerations.
Experience managing maintenance execution, vendor performance, technician development, and incident response in operational environments.
Associate’s or Bachelor’s degree in Mechanical Engineering, HVAC technology, facilities management, or related field preferred; equivalent technical and field leadership experience also valued.
Skills and Competencies
Strong crisis management and service leadership in high-availability environments.
Proven ability to improve maintenance quality, service reliability, and execution discipline.
Strong people leadership with the ability to develop technicians and reinforce accountability.
Clear communicator who can coordinate across operations, engineering, and vendor teams.
Strong operational judgment and ability to prioritize in time-sensitive situations.
Preferred Skills / Certifications
Experience with mission-critical cooling infrastructure including chillers, CRAH/CRAC systems, pumps, cooling towers, heat exchangers, valves, and mechanical distribution systems.