Branch Administrator

Branch Administrator Jobs in Orpington at Stannah – Join Our Team!
We have an exciting opportunity for a Branch Administrator to join Stannah, based at our Service Branch in Orpington.
This job will involve providing all aspects of administration support to our busy Orpington Service Branch. You’ll be liaising effectively by telephone, email, and face-to-face with both internal and external customers – always offering a friendly and professional service. You'll also support delivery in key areas such as Health & Safety, Customer Service, Operations, Finance, Risk, and Employee Development.
Your working hours will be: 9am - 5.15pm Mon - Thursday , and Friday 9am - 4.45pm.
This is a great opportunity for an experienced administrator who thrives in a fast-paced, customer-focused environment and enjoys working collaboratively across teams.
To be successful as the Branch Administrator, it is essential that you have previous experience in a busy office environment and general administration. Experience in scheduling engineers, using Microsoft Office, and working within a pressured or customer service environment would be desirable.
Branch Administrator Responsibilities:
Provide full administrative support to the branch and service team.
Maintain strong communication with both internal and external stakeholders.
Raise and check invoices, handle customer records, and perform general office duties.
Taking customer calls and dealing with their queries.
Schedule planned maintenance and liaise directly with customers.
Promote and ensure Health & Safety compliance across all branch activity.
Please see full Job description here : Branch Administrator - Job Description
Branch Administrator Requirements:
Previous experience in a busy administrative role.
Excellent planning, prioritisation, and organisational skills.
Proficiency in Microsoft Office and strong data interpretation skills.
Strong interpersonal and communication abilities.
Comfortable working under pressure and handling sensitive situations with professionalism.
NVQ 3 in Customer Service/Administration or equivalent would be highly desirable

Employment type
Full-time

Work arrangement
No