Service Coordinator, Inpatient - Brain Program

Union: Non-Union
Number of Vacancies: 1
New or Replacement role: Replacement
Site: University Centre, Toronto Rehab
Department: Inpatient Services, Brain and Spinal Cord Rehab Program, Stroke Service
Reports to: Manager, Inpatient Stroke Services
Hours: 37.5 hour per week
Status: Temporary Full-Time, up to October 29, 2027
Salary: $46.85 to $58.56 per hour
Closing date: October 1, 2026
Position Summary
The Service Coordinator is a program specific leadership role supporting the Inpatient Stroke in various aspects of the unit/program function. In accordance with established standards, professional requirements and as an integral member of the multidisciplinary health care team(s) the SERVICE COORDINATOR is responsible for the overall patient flow of the program inclusive of planning, organizing, directing, coordinating and evaluating activities related to patient admission and discharge. In addition, this role provides administrative and clinical leadership to all staff in a supportive, empowering manner while facilitating the effective and efficient admission and discharge of patients.
Duties
Leads and/or participates in developing and implementing organizational initiatives regarding quality improvements and program development
Plans, organizes, directs, coordinates, and evaluates activities related to patient admission and discharge
Ensures efficient and effective unit/program operation by providing mentorship and promoting a supportive learning environment for health professions, physicians, nurses, support and administrative staff
Acts as a clinical resource for the acute and/or community inter-professional teams by providing information based on clinical knowledge and theory/practice related to clients with complex health care needs
Establishes and maintains a systematic review and assessment of department capacity.
Service Coordinators consult with and engage appropriate staff members, physicians and others and they independently make decisions for the patient’s admissions/discharges and team allocation
Service Coordinators develop and maintain fundamental strong relationships with patients/families, external partners and other stakeholders by consulting, problem solving cases and providing ongoing education
When a Program Manager is unavailable, the Service Coordinator of a program may act as Manager’s delegate on clinical and practice issues of the program
Education:
At minimum, completion of a Master’s degree in Health-related discipline or recognized equivalent required
Current valid Certificate of Practice from relevant Health related College (i.e., OT, PT, RN, SLP, SW, RT, RD etc.), required
Experience:
At minimum, over 4 years up to and including 6 years practical and related experience and/or 2 years on-the-job training required
Knowledge and experience in admission and discharge planning and case management required
Knowledge and experience using utilization management principles and length of stay management strategies required
Demonstrated leadership abilities and experience required
Experience in project management preferred
Experience in program development and implementation preferred
Experience working with interdisciplinary teams is required
Specialized experience with the rehabilitation stroke population the role is required
Excellent decision making, organizational and time management skills required
Knowledge of standards of practice and applicable healthcare legislation required
Current Basic Life Support (C Level) Heart Saver plus (Canada) required
Professional Affiliations/Memberships:
Membership in relevant Ontario College of Health-related discipline required
Membership in relevant professional agencies and associations preferred

Employment type
Full-time

Work arrangement
No