Ops Support Specialist

The Schedule
Night Shift: 5:00 PM until work is complete
Holidays/weekends and OT as needed.
Essential Duties and Responsibilities Include, but Are Not Limited To:
Answer and assist all incoming calls from internal and external customers
Print and maintain customer orders daily
Create warehouse/production labels daily as needed
Process and complete required documentation for intercompany transfers
Enter received product quantities into company’s front-end systems accurately
Respond to inquiries and refer to proper manager
Provide administrative support and backup coverage for operations and office functions as needed
Maintain regular communication with warehouse, transportation, sales, and other
Support all shipping and receiving administrative functions
Record and deposit customer payments received through will-call and delivery operations in accordance with company procedures
Participate in special projects necessary and other duties as assigned
Intermediate Computer Skills: Microsoft Office: Outlook, Word, Excel, and PowerPoint.
Ten Key by touch / 9,000+ key strokes per hour
Proven problem-solving skills able to deal with a variety of details simultaneously
Self-motivated individual with the ability to work independently
Proven interpersonal and teamwork skills
Strong organizational skills with an emphasis on attention to detail
Knowledge of inventory tracking systems, AS400
Must be skilled in time management and be capable of meeting hourly/ daily deadlines

Employment type
Full-time

Work arrangement
No