Accounts Receivable Credit Representative

Schedule
Monday – Friday, 8am – 4:30pm
The Role
The Accounts Receivable Credit Representative is responsible for Credit and Collection management of assigned customers. They should be comfortable working in a fast paced environment, and must be able to effectively prioritize work to maximize performance. The Credit Representative works independently, ensuring accurate and timely reconciliation and deduction analysis of assigned customers.
Essential Responsibilities Include but Not Limited To:
Review Aging of assigned accounts weekly
Engage in collection calls on past-due invoices as well as analyze customers from a risk standpoint and make recommendations to supervisor on all high-risk customers
Ensure deductions are valid; reconcile accounts with customer regarding disputes, returns and discrepancies. Work with sales team to address customer issues
Develop and maintain customer relationships
Provide excellent customer service
Research and ensure proper documentation is obtained to adjust AR balances in a timely fashion.
Prompt and professional responses to customer inquiries
Inform management of delinquent AR, aged deductions, and any other significant customer issues
Work with the cash application team to ensure proper payment processing and provide back up
Initiate refund process, other responsibilities as requested by supervisor
Complete special projects as assigned
College Degree in related field and/or equivalent work experience in a similar role.
Excellent communication skills.
Ability to exercise sound judgement, and independent thinking.
Bachelor’s Degree preferred
Intermediate knowledge of MS Word/Excel
Intermediate data entry skills
Excellent written and verbal communication skills

Employment type
Full-time

Work arrangement
No