Front Desk Assistant - Law Firm - Remote

Location: Remote
Salary: $1,000 USD / month
About the Role We are seeking a reliable and detail-oriented Remote Front Desk Assistant to join a Law Firm full-time. In this role, you will manage front-line communication for law firm clients, delivering exceptional customer service while maintaining strict confidentiality standards.
Key Responsibilities
Answer, screen, and route incoming calls using RingCentral and established firm scripts.
Take accurate voicemail messages and manage daily call logs.
Schedule client appointments and manage legal calendars.
Perform clerical tasks including data entry, email correspondence, and basic document organization.
Maintain professional communication with clients, ensuring a welcoming and calm experience.
Qualifications & Requirements
Bilingual fluency in English (C1 level minimum) and Spanish
Proven experience as a receptionist, administrative assistant, or customer service representative (law firm experience is a plus).
Strong phone etiquette and professional verbal/written communication skills.
Proficiency with RingCentral, MS Office, and remote communication tools.
High attention to detail, reliability, and respect for legal confidentiality.
Reliable internet connection, a quiet workspace, and ability to work independently during fixed business hours.
Position Details
Type: Full-time (Remote)
Compensation: $1,000 USD/month

Work arrangement
Yes