Dispatch Coordinator — Home Services — Remote Talent Pool

Sagan
Dispatch Coordinator — Home Services — Remote Talent Pool
Remote — worldwide; US business hoursContractRemote
About The Role
Job Title: Dispatch Coordinator — Home Services — Remote Talent Pool Location: Remote — worldwide; candidates in Latin America and the Caribbean are encouraged to apply. Salary Range: USD 1,500–1,800 per month. This is an indicative range for opportunities in this talent pool; compensation depends on the specific match and experience. Work Schedule: US business hours; exact hours are confirmed for each opportunity. Contractor Note: Independent contractor opportunities. Company Overview: Sagan connects international talent with US-based businesses. We work with professionals across Latin America, the Philippines and other global markets. About This Talent Pool: We are inviting applications for current and future opportunities. This posting builds a specialist talent pool and does not guarantee an immediate vacancy, interview or placement. Position Overview: Keep residential service teams organized: assign technicians, manage changes to the schedule and keep customers informed. We are building a pool of dispatch coordinators with experience supporting home-services operations. Key Responsibilities: - Assign technicians to service calls based on availability, skills and job requirements. - Monitor the daily schedule and respond to changes or delays. - Communicate appointment updates and job status to customers and technicians. - Log service calls and maintain accurate scheduling and CRM records. - Follow up on open jobs and support the operations team with service-related administration. Qualifications: - 2+ years of relevant professional dispatch, scheduling or service-coordination experience. - Clear, professional English for US customer and technician communication. - Confidence using scheduling software, spreadsheets and CRM systems. - Strong organization, problem-solving and the ability to adapt to last-minute changes. - Availability to work US business hours as an independent contractor. Nice-to-Haves: - Direct experience in residential home services, HVAC, plumbing or electrical service. - ServiceTitan, Housecall Pro or a similar field-service platform. - Prior remote work supporting a US service team. Resume Submission Guidelines: Please submit your resume in English as a text-based PDF. Describe the home-services businesses or clients you supported, the responsibilities you personally handled and the tools you used. If you have applied to Sagan before, use the same email and upload your latest resume. Apply: Complete the Sagan application form linked with this posting.

Work arrangement
Yes