Senior Associate - Product Design

Creates user-centered experiences and interfaces for products and solutions which improves end-to-end user journeys.
Develops the overall design and specifications for creating and enhancing the experience and functionality of user interfaces for company products.
Uses design tools to create storyboards, wireframes, prototypes, information architecture diagrams and user journey maps for demonstrations and user testing.
Produces high-fidelity designs for implementation by development teams.
Analyze user research, business insights and other data to continuously improve customer experience.
Reviews of proposed product changes or enhancements for compliance and alignment with desired user experience design and satisfaction standards and suggestions for improvements.
Creates and maintains UI/UX resources such as content templates, samples and guidelines, to streamline the design process for designers and developers.
Has at least 5 years of hands-on experience in or with product design
organization
Is proficient in Figma
Demonstrates an understanding of user-centered design methodologies,
research and processes.
Share solutions to problem-solving initiatives in an engaging way
Is a proactive and energetic communicator, with attention to detail
Ensures visually appealing and usable user interfaces by delivering artifacts
such as wireframes, prototypes, and high-fidelity specifications
Develops understanding and empathy for users through user-centered
methodologies, external analysis, research, and data
Presents design decisions to peers and partners with minimal support from
senior colleagues.
Understands American Express design process, design systems and UX
patterns.
Collaborates closely with product managers, engineers and design leads to
understand and deliver against project requirements
Participates in design community
Leverages design tools to efficiently deliver artifacts

Work arrangement
Hybrid