Sales Specialist

Job Description – Onboarding Executive (Channel Partner Sales)
Position: Onboarding Executive
Department: Channel Partner Sales
Location: Bengaluru
Experience: 0–4 Years (Real Estate experience preferred)
Job Summary
We are looking for a proactive and detail-oriented Onboarding Executive to manage the onboarding process for Channel Partners. The role involves coordinating registrations, documentation, system activation, project orientation and ensuring a seamless onboarding experience that enables Channel Partners to start generating business quickly.
Key Responsibilities
 Coordinate the end-to-end onboarding process for new Channel Partners.
 Collect, verify and maintain all required onboarding documents.
 Complete Channel Partner registration and empanelment as per company policies.
 Create and activate Channel Partner profiles in the CRM system.
 Conduct project orientation and onboarding sessions for newly registered Channel Partners.
 Share project brochures, price lists, payment plans, inventory updates, and marketing collateral.  Ensure Channel Partners understand the registration process, commission structure, and booking guidelines.
 Coordinate with Sales, CRM, Marketing, and Finance teams for smooth onboarding.
 Track onboarding status and ensure timely completion of all formalities.
 Resolve onboarding-related queries and provide ongoing support.
 Maintain accurate records and generate onboarding reports.
 Follow up with newly on boarded Channel Partners to encourage active engagement and lead generation.
Required Skills
 Excellent communication and interpersonal skills.
 Strong coordination and organizational abilities.
 Attention to detail and documentation management.
 Good knowledge of CRM systems and Microsoft Office (Excel, Word, PowerPoint).
 Ability to manage multiple tasks and meet deadlines.
 Customer-centric and service-oriented approach.
Preferred Qualifications
 Graduate in any discipline.
 0–4 years of experience in onboarding, customer success, sales coordination, CRM, or Channel Partner management.
 Experience in the real estate industry will be an added advantage.
Key Performance Indicators (KPIs)
 Number of Channel Partners on boarded.
 Average onboarding turnaround time.
 Documentation accuracy and compliance.
 CRM profile activation.
 Number of Channel Partners activated after onboarding.
 Onboarding satisfaction and support quality.
 Reduction in onboarding-related delays and errors.
Compensation & Benefits
 Competitive salary.
 Performance-based incentives.
 Career growth opportunities.
 Training and skill development.
 Employee benefits as per company policy.

Work arrangement
No