Live opening · Posted 3 days ago
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About the role
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Company Description Impetus Collection Services is a domestic debt recovery company serving Banks and NBFCs, with seven years of industry experience and a team of over 300 employees. The organization focuses on helping clients maintain business security and peace of mind by managing credit collection, debt monitoring, and fast debt recovery. Impetus enables clients to concentrate on business development while it handles the end-to-end collections process. The company integrates collection, analytics, and legal action, using traditional methods such as tele-calling and field visits, along with legal interventions including arbitration and execution of awards and decrees.
Key Responsibilities – Recruitment
- Run the full hiring process for tele-callers, field collection agents, team leaders and back-office staff
- Post jobs on job portals and social media, and source through consultancies and referrals
- Screen CVs, schedule interviews and coordinate with managers until the candidate joins
- Handle offer letters, joining formalities, document collection and background/KYC checks
- Plan hiring around new portfolios, and track attrition and replacement needs
- Run induction for new joiners and coordinate their training
Key Responsibilities – Administration
- Maintain attendance, leave records and employee files, and share inputs for monthly payroll
- Coordinate PF, ESIC and other statutory compliance with the accounts team or consultant
- Manage office upkeep, housekeeping, stationery, pantry and vendor bills
- Coordinate IT, telephony and internet issues with vendors to keep calling operations running
- Maintain asset registers, ID cards, access control and visitor records
- Keep documents ready for client (bank) audits and vendor compliance
- Handle employee queries, exit formalities and full & final settlement inputs
Work arrangement
No
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