Quantitative Research Operations Manager

The Quantitative Research Operations Manager is a technical, behind-the-scenes role responsible for supporting the execution and quality of the organization's quantitative research.
You will work across studies to ensure surveys are programmed correctly, data is clean and accurate, and reporting outputs are client-ready. This includes program checking, data scanning and cleaning, data processing, report population, and rigorous numerical QC.
This is an ideal role for someone with solid Market Research experience who enjoys the technical and operational side of quantitative research, has exceptional attention to detail, and naturally notices when something in the data doesn’t look right and can figure out why.
Duties and Responsibilities
Survey Programming & QA
Review programmed surveys against questionnaires for accuracy and consistency
Test survey logic, skips, piping, randomization, quotas, calculations, and respondent flow
Conduct soft-launch data checks and identify potential programming or fieldwork issues
Partner with researchers and programming vendors to troubleshoot and resolve issues
Data Quality & Processing
Scan and clean respondent-level data throughout fieldwork and at study close
Identify poor-quality respondents, inconsistent responses, suspicious open ends, speeders, straightliners, and other data-quality concerns
Investigate unexpected data patterns and troubleshoot potential programming, sampling, or data-processing issues
Support recodes, derived variables, banners, crosstabs, weighting, and significance testing
Review data tables and other outputs for accuracy and consistency
Reporting & Analysis Support
Populate PowerPoint reports with survey data, including charts and tables
Check bases, percentages, significance, calculations, and data labels
Conduct rigorous numerical QC of client deliverables
Troubleshoot discrepancies across raw data, tables, and reporting outputs
Prepare clean, analysis-ready data and outputs for research teams
Operational Excellence
Serve as a centralized resource for quantitative research quality and technical execution
Develop and improve standardized processes for program checking, data cleaning, reporting, and QC
Identify opportunities to automate or streamline repetitive quantitative workflows
Learn and leverage AI-powered tools and platforms to improve efficiency and quality
Requirements
3–6+ years of Market Research experience, ideally from an agency or research data/operations team
High attention to detail and strong research judgment, with the ability to spot when something looks off and figure out why
Strong analytical and writing skills
Proficiency in Excel and PowerPoint
Ability to manage multiple deadlines in a remote environment
Experience with survey or research platforms such as User Interviews, Indeemo, Outset, Conveo, or Decipher/Forsta is a plus
M365 and Google Workspace experience would be a plus
Bachelor’s degree (market research, psychology, sociology, business, communications, or related field preferred)
Benefits
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:
Permanent remote work flexibility
Paid Time Off
Health Maintenance Organization (HMO) coverage
Annual performance bonuses
Dedicated coaches offer an extra channel of support and skill-building
Opportunities for professional growth
* Applicable for full-time permanent roles
At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.
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Work arrangement
No