Inside Sales Representative

Company Description NOHUNG is an eCommerce platform that enables entrepreneurs and businesses of all sizes to build professional online stores without technical expertise. The platform offers intuitive tools, customizable and mobile-responsive themes, and powerful integrations to simplify store setup and management. From product listings to integrated payment gateways, shipping options, inventory tracking, and secure hosting with SSL encryption, NOHUNG provides an end-to-end solution for online selling. With 24/7 customer support, the company helps users launch, manage, and scale their online presence efficiently. NOHUNG is focused on empowering users to grow their businesses while the platform handles the technology.
Role Description The Inside Sales Representative will engage with prospective and existing customers to promote NOHUNG’s eCommerce solutions and drive subscription and account growth. This full-time, on-site role based in Hyderabad involves managing inbound and outbound calls, qualifying leads, explaining platform features, and conducting product demos where needed. The role includes building and maintaining strong customer relationships, addressing inquiries, and ensuring a smooth onboarding experience. The Inside Sales Representative will collaborate with marketing and support teams to follow up on leads, track sales activities in CRM tools, and meet or exceed defined sales targets and performance metrics. Daily responsibilities also include maintaining accurate records, preparing basic sales reports, and providing feedback on customer needs to improve products and services.
Qualifications
Strong Inside Sales skills, including handling inbound/outbound calls and converting qualified leads.
Experience in Customer Service and Customer Satisfaction, with a focus on clear communication and issue resolution.
Proven ability in Lead Generation and pipeline development using calls, emails, and social channels.
Account Management skills to nurture relationships, support renewals, and identify upsell or cross-sell opportunities.
Relevant experience in SaaS, eCommerce, or technology sales is highly beneficial.
Comfort using CRM tools, spreadsheets, and online communication platforms.
Strong verbal and written communication skills in English; additional regional languages are a plus.
Ability to work in a target-driven environment, with strong organization and time management skills.
Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.

Work arrangement
No