Manager – Renovation & Upgrades

Manager – Renovation & Upgrades
Department: Infrastructure & Expansion
Position: Manager – Renovation & Upgrades
No. of Positions: 1
Reporting To: AGM – Projects
Hiring Priority: Phase 3 – Target Joining in Months 4–5
Work Arrangement: Head Office / Hybrid with travel and out-of-hours site work as required
Experience: 7–11 Years
Role Overview
The Manager – Renovation & Upgrades will be responsible for managing refurbishment, renovation, facility upgrades, and expansion projects across existing facilities.
The role will involve working within live operating locations while ensuring minimum disruption to patient services, timely project completion, quality execution, cost control, safety, and compliance with approved infrastructure standards.
Key Responsibilities
1. Facility Condition Assessment
Conduct surveys of existing facilities and identify infrastructure requirements.
Prepare detailed condition assessment reports.
Develop a prioritised upgrade plan based on:
Scope of work
Estimated cost
Operational impact
Dependencies
Priority and urgency
Recommend appropriate execution sequencing.
2. Renovation & Upgrade Project Management
Manage assigned renovation, refurbishment, expansion, and brand-refresh projects.
Coordinate with approved contractors for project execution.
Monitor approved scope, timelines, quality, and project costs.
Track project progress and ensure timely completion.
3. Live Facility & Phased Execution
Plan work in phases to minimise disruption to ongoing operations.
Define safe work zones, access arrangements, and working hours.
Coordinate night/weekend work wherever required.
Ensure proper dust control, safety, and infection-control measures in coordination with Operations and relevant specialists.
4. Service Continuity
Coordinate shutdown requirements with centre heads and Operations teams.
Plan utility isolation, shutdown, and reinstatement activities.
Ensure operational downtime remains within the approved work window.
Identify and escalate any risks that may affect patient services or facility operations.
5. Technical Coordination
Coordinate changes to existing:
Electrical systems
Plumbing
HVAC
Mechanical systems
Building services
Equipment
IT infrastructure
Work closely with Design, Biomedical, and IT teams.
Consider the existing building condition and technical limitations while planning modifications.
6. Approvals & Compliance
Identify approvals, permissions, and renewal requirements related to renovation and modification work.
Coordinate with Legal, Operations, and relevant specialists.
Track applicable fire, occupancy, registration, and other statutory requirements.
7. Quality, Handover & Defect Management
Inspect completed renovation and upgrade work.
Coordinate testing and commissioning where required.
Ensure all snags are identified and closed before handover.
Monitor repeat defects and ensure contractors complete corrective actions within agreed timelines.
8. Asset & Project Reporting
Maintain updated facility asset and condition records.
Share regular project updates with MIS.
Report:
Project progress
Operational downtime
Cost variance
Pending activities
Key risks
Defects and corrective actions
Provide regular updates to AGM – Projects.
Candidate Profile
Educational Qualification
B.E./B.Tech in Civil Engineering
B.Arch
Diploma with relevant experience
Relevant Experience
7–11 years of experience in:
Renovation
Refurbishment
Facility upgrades
Interior fit-out
Construction/project management
Experience working within live/operational facilities is essential.
Experience in healthcare, hospitals, clinics, retail, hospitality, or other multi-location environments will be preferred.
Technical Knowledge
Working knowledge of:
Civil and interior works
Electrical systems
Plumbing
HVAC
Mechanical and building services
Existing-building modifications
Contractor management
Site safety and quality control
Essential Skills
Renovation and refurbishment project management
Phased execution planning
Contractor/vendor coordination
Site inspection and quality control
Cost and budget monitoring
Problem-solving in existing buildings
Strong coordination with Operations
Project scheduling and follow-up
Risk identification and escalation
Good communication and reporting skills
Willingness to travel and work outside normal hours when required
Key Performance Indicators (KPIs)
Renovation and upgrade projects completed as per approved programme.
Operational downtime maintained within approved work windows.
Actual project cost maintained within approved scope and budget.
Accuracy and completeness of facility condition and asset records.
Timely closure of project snags and defects.
Reduction in repeat defects.
Timely completion of corrective actions by contractors.
Minimum disruption to ongoing patient and facility operations.
Initial Priorities After Joining
First 30 Days
Review existing facility conditions.
Understand ongoing renovation and upgrade requirements.
Prepare a priority upgrade list in coordination with Operations.
By 60 Days
Establish site-wise project scopes.
Finalise contractor execution plans.
Identify shutdown windows and operational dependencies.
Track approval and compliance requirements.
By 90 Days
Establish structured renovation and upgrade reviews.
Implement proper handover and defect-control processes.
Update the facility asset and condition register.
Improve project tracking and reporting.
Key Working Relationships
AGM – Projects
Operations & Centre Heads
Design & Standards
Site Execution
Procurement
Finance
Legal
MIS
Biomedical
IT
External Contractors/Vendors
Role Boundary
This role is responsible for planning, coordinating, monitoring, and controlling renovation and upgrade projects within operating facilities.
Service shutdowns, patient-care arrangements, and operational decisions will be agreed with Operations. Contractors will remain responsible for execution of their contracted work and management of their workforce.
Compensation
Salary will be determined by HR based on the candidate's relevant experience, expertise, and suitability, in line with company policy.

Work arrangement
No