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Job description:
We are seeking an experienced, high-performing, and dynamic Assistant Manager – Sales & Operations to lead our immigration consulting team in Thrissur. In this role, you will be responsible for driving revenue targets, managing a team of Immigration Consultants, and ensuring high lead-to-client conversions. The ideal candidate must have deep domain expertise in Australia immigration programs (PR, Skillselect, Student, and Work Visas) and a proven track record of handling and motivating a target-driven sales team.
Key Responsibilities:
Lead & Mentor: Supervise, train, and motivate a team of Immigration Consultants to ensure they achieve individual and collective monthly conversion targets.
Performance Monitoring: Review daily call volumes, lead follow-ups, pipelines, and conversion ratios; conduct regular team performance reviews.
Process Compliance: Oversee documentation and ensure the team adheres to strict compliance guidelines for global immigration applications.
Sales & Australia Subclass Operations:
High-Value Conversions: Personally handle premium client profiles, complex cases, and final-stage closures to maximize branch revenue.
Australia Domain Expertise: Provide expert-level counseling on Australia immigration pathways (e.g., Subclass 189, 190, 491, student visas, and TSS visas), assessing client profiles against points tables and skill assessments (ACS, EA, VETASSESS, etc.).
Pipeline Management: Drive strategic lead distribution, follow-up mechanisms, and client-retention strategies to optimize target achievements.
Post-Sales Support: Supervise case handovers to the documentation/processing team, ensuring client satisfaction and smooth application journeys.
Requirements & Qualifications
Field Experience: Mandatory 2+ years of direct experience in Immigration Consulting, specifically dealing with Australia immigration sales.
Team Handling: Proven experience of at least 1–2 years successfully managing or supervising a target-driven sales team (Immigration, Premium Sales, Banking/Insurance, or High-End Automobile Showrooms).
Skills: Authoritative command over English and Malayalam. Exceptional negotiation, closing, and relationship-management skills.
Mindset: Highly target-driven, resilient, and capable of functioning effectively under pressure.
Preferred Skills
Strong network within the immigration or premium sales landscape in Kerala.
Comprehensive knowledge of recent updates to Australian immigration policies and migration frameworks.
Please share biodata: 7994799908
devikr@canapprove.com
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