Credit Support Executive Assistant

Responsibilities
Review and interpret credit reports from Experian, Equifax, and TransUnion to identify collections, dispute cycles, and special account information
Draft credit dispute documentation, templates, and letters using Credit Hero software
Manage client onboarding by capturing details, sending forms, and maintaining accurate records in CRM systems under strict confidentiality
Update sales pipelines, case notes, and task escalations directly in GoHighLevel (GHL)
Configure and monitor GHL automations for appointment reminders, follow-ups, document requests, and client notifications
Manage email correspondence, coordinate appointment scheduling, and provide timely updates on case progress and dispute cycles
Communicate with internal teams via Slack to resolve escalations, clarify details, and support client retention
Qualifications
Demonstrated administrative support experience in a corporate setting or as a Virtual Assistant
Practical experience using GoHighLevel (GHL) CRM, including pipeline management and task tracking
Hands-on proficiency setting up and monitoring GHL workflow automations for reminders, follow-ups, and notifications
Skilled in professional email management, appointment scheduling, and escalation protocols
Basic knowledge or experience using Credit Hero software to prepare credit dispute letters and client documentation
For fast application process, please send your CV to myro@sphererocket.com

Work arrangement
Yes