Sales Executive

About Cradlewell
Cradlewell supports first-time parents after childbirth with continuous support for both mother and baby. We help parents understand what is normal, what needs attention, and what to do next through nurse guidance, expert support, and in-home care when needed.
Role
We are looking for a Sales Executive who can speak with new parents, understand their needs, explain Cradlewell clearly, follow up consistently, and convert qualified leads into customers.
This is not aggressive sales. The role requires empathy, good listening, strong communication, and the ability to guide parents toward the right service.
Responsibilities
Speak with incoming leads through phone calls and WhatsApp
Understand the parent's situation, concerns, and support requirements
Explain Cradlewell services and packages clearly
Conduct regular follow-ups with interested parents
Handle questions and objections around pricing, service, nurses, and packages
Convert qualified leads into paying customers
Maintain accurate lead information and follow-ups in the CRM
Coordinate with nurses and the care team when required
Track daily and monthly sales performance
Share customer feedback and common objections with the team
Who We Are Looking For
1–3 years of experience in B2C sales, inside sales, healthcare sales, education, insurance, hospitality, or premium services
Strong spoken English; Kannada/Hindi or other regional languages are an advantage
Comfortable speaking with customers over calls and WhatsApp
Good listening and questioning skills
Comfortable discussing pricing and asking for the sale
Strong follow-up discipline
Comfortable using CRM tools and maintaining records
Target-oriented while remaining respectful and customer-focused
Comfortable working from Bengaluru
What Matters Most
We care more about your ability to:
Understand the customer before pitching
Build trust quickly
Explain things simply
Handle objections calmly
Follow up consistently
Close sales without being pushy
Why Join Cradlewell
You will be joining an early-stage healthcare company building continuous support for new parents. You will work closely with the founders and have the opportunity to directly shape our sales process as we grow.
If you enjoy talking to customers, understanding their problems, and helping them choose the right solution, we would like to hear from you.

Work arrangement
No