Catering Manager

*1. JOB SUMMARY:*
Responsible for complete end-to-end management of Industrial Canteen operations including food production, service, manpower management, hygiene, safety, client handling, cost control and audit compliance.
*2. KEY RESPONSIBILITIES:*
*A) Canteen Operations:*
- Manage daily Breakfast, Lunch, Dinner, Snacks and Tea as per client contract.
- Ensure timely food preparation and service as per scheduled timings.
- Plan daily menu as per agreed menu cycle and ensure variety.
- Check food taste, quality, temperature and quantity before every service.
- Monitor food wastage and control it.
*B) Client Relationship:*
- Main point of contact for client HR / Admin / Factory Manager.
- Attend daily / weekly client meetings and resolve issues immediately.
- Handle client complaints and take corrective action.
- Maintain good relationship with client for contract renewal.
*C) Manpower Management:*
- Manage complete canteen team - Attendance, Duty Roster, Leave planning.
- Conduct daily briefing and assign work to all staff.
- Train staff on hygiene, grooming, food safety, service and behaviour.
- Ensure all staff are in proper uniform, gum shoes, cap, gloves.
*D) Food Safety, Hygiene & Audit:*
- Strictly follow FSSAI, ISO 22000, HACCP standards.
- Ensure kitchen, dining, washing area is always clean and hygienic.
- Follow PPE compliance - gum shoes, hair net, apron, gloves.
- Prepare for internal & external audits - Client audit, Food Safety Audit.
- Maintain all records - Temperature log, Cleaning log, Medical records, Pest control.
- Ensure all staff have valid Medical Fitness Certificate & FOSTAC training.
*E) Material & Cost Control:*
- Prepare daily indent and purchase requirement.
- Check quality of incoming raw materials - Vegetables, Grocery, Milk, Non-Veg.
- Monitor stock, do FIFO (First In First Out), prevent pilferage.
- Control food cost as per budget - Portion control, Yield control.
- Maintain Store Stock Register.
*F) Safety:*
- Ensure safe operation of LPG, Steam, Electrical equipment.
- Ensure no accident in kitchen. Report near miss.
- Ensure fire extinguisher and first aid kit available.
*G) Reporting:*
- Daily reporting to HO - Production, Sale, Attendance, Stock, Issues.
- Send daily WhatsApp report with photos to Operations Manager and Client.
- Prepare monthly consumption and costing sheet.
*3. REQUIRED QUALIFICATION & SKILLS:*
- Qualification: Any Degree / Diploma in Hotel Management preferred.
- Experience: 5-8 Years in Industrial Canteen / Factory Canteen / Corporate Catering as Canteen Manager. Must have handled 500+ manpower canteen.
- Language: Kannada, Hindi, English, Tamil/Telugu preferred.
- Must have good client handling skills.
- Knowledge of South Indian, North Indian food production in bulk.
- Knowledge of FSSAI, Hygiene and Safety audits.
- Computer Knowledge - Basic Excel, WhatsApp reporting.
- Leadership and Team Handling.
*4. SALARY & BENEFITS:*
- As per Industry Standards + Food + Accommodation (as per site)
- PF + ESI + Bonus
*5. JOB TYPE:*
Full Time - Requires staying at site / near site. Ready to work in shifts.
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*Contact for Application:*
*SATIETY THE CATERERS, Bangalore*
HR Department: [Your Phone Number]
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