Live opening · Posted 3 days ago
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Integris Group is partnering with one of our top clients, a leading healthcare technology company, to fill an immediate need for a Salesforce Administrator II. This is a 6-month Contract-to-Hire opportunity that is 100% Remote for candidates living in the United States, preferably EST time zone.
Please note: candidates MUST be authorized to work in the U.S. without current or future Visa sponsorship, as sponsorship will NOT be available upon conversion to full-time after the initial contract.
Position Purpose:
The Salesforce Administrator II serves as a senior platform expert responsible for the strategic design, configuration, and optimization of the Salesforce ecosystem. This role goes beyond day-to-day administration to lead complex platform initiatives, drive AI-enabled automation, architect scalable solutions, and serve as a technical subject matter expert across the organization.
This person collaborates with functional leaders and cross-functional teams to translate business requirements into innovative Salesforce solutions, governs platform health and data integrity, and mentors less experienced team members. This role plays a critical part in ensuring the platform continuously evolves to meet organizational needs and leverages emerging Salesforce capabilities including Einstein AI, Agentforce, and Claude AI (Anthropic) to maximize business value.
Key Responsibilities:
System Administration
Serve as the senior Salesforce platform owner, managing complex configuration, escalated support requests, and administrative needs with a focus on long-term scalability and platform governance.
Design and implement advanced Salesforce configuration including complex Flows, Custom Objects, Page Layouts, Record Types, Sandbox management, and sophisticated security and sharing models; lead release management and change governance processes.
User Management
Architect and govern user management frameworks including permission sets, profiles, roles, public groups, and permission set groups; design least-privilege security models aligned with organizational structure.
Drive platform adoption through strategic training programs, in-app guidance, and analytics-informed interventions; establish adoption KPIs and report on utilization trends.
Data Management
Design and enforce enterprise data governance frameworks including validation rules, duplicate management strategies, and data quality standards; lead complex data migration and cleansing initiatives.
Execute and oversee data imports, mass updates, de-duplication campaigns, and backup/recovery procedures; evaluate and implement data management tools such as Data Loader, Informatica, or similar platforms.
Reporting and Analytics
Design and maintain advanced reports, dashboards, and Einstein Analytics/CRM Analytics solutions; leverage Claude AI to generate intelligent narrative summaries and data-driven insights within the Salesforce interface.
Translate complex data into strategic recommendations; proactively identify trends, anomalies, and opportunities and present findings to business stakeholders and leadership.
System Enhancements
Lead technical discovery and solution design sessions to identify, evaluate, and prioritize platform improvement opportunities; assess AppExchange solutions and third-party tools against build-vs-buy criteria.
Architect and deliver end-to-end Salesforce solutions — including new objects, automation, experience sites, and AI features — from requirements through deployment, following Salesforce best practices and change management protocols.
Integration Management
Architect and manage integrations between Salesforce and enterprise systems (HubSpot, ADP, ERP, telephony, etc.) using REST/SOAP APIs, middleware platforms, and native connectors.
Monitor integration health, proactively identify failure points, and lead root-cause analysis and resolution for complex cross-system issues; maintain integration documentation and runbooks.
Experience Required:
Minimum of 5 years of experience as a Salesforce Administrator required.
Proven experience with Salesforce administration, including security, user setup, object management, and process automation.
Experience with Salesforce Sales Cloud.
Demonstrated experience leveraging AI tools within Salesforce, including Einstein Copilot, Einstein Analytics, Agentforce, and Claude AI (Anthropic) via API or MuleSoft integration in a "Production Environment".
Work arrangement
Yes
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