Operations – IT & Security Operations

Company Description SAS International is a Private Limited Company headquartered in Karachi, Pakistan, operating across South Asia, East Asia, North Africa, West Africa, and the Middle East. The organization specializes in close protection services and travel risk management, serving high-profile clients with complex security needs. With over a decade of national and international experience in Executive Protection Management (EPM), SAS International focuses on delivering reliable and discreet security solutions. Confidentiality and security are core priorities, supported by comprehensive measures to meet strict client guarantees. The company’s regional presence and specialized expertise offer team members exposure to diverse operational environments and global security standards.
Role Description This is a full-time, remote role in Operations – IT & Security Operations at SAS International. The role involves overseeing day-to-day IT operations that support the company’s security and protection services, including monitoring systems, maintaining infrastructure, and ensuring secure, reliable access to critical applications and data. The Operations – IT & Security Operations specialist will provide technical support to internal teams, diagnose and resolve issues, and coordinate troubleshooting activities to minimize downtime. Responsibilities include system administration tasks such as user account management, updates, backups, and configuration changes aligned with security protocols and operational requirements. The role also collaborates with security and operations stakeholders to strengthen information security practices, document procedures, and support continuous improvement of IT and security operations.
Qualifications
Candidates should possess strong skills in IT Operations and Information Technology to manage daily infrastructure and services.
Candidates should possess skills in Technical Support and Troubleshooting to resolve user and system issues efficiently.
Candidates should possess System Administration skills to maintain servers, user accounts, configurations, and updates.
Experience with security controls, network monitoring, and incident response in an operational environment is beneficial.
Familiarity with remote work tools, cloud-based systems, and documentation of IT processes is preferred.
Strong analytical thinking, attention to detail, and the ability to handle confidential information with discretion are required.
Effective communication skills, ability to collaborate with cross-functional teams, and a proactive approach to problem-solving are important.
A relevant degree or certification in Information Technology, Computer Science, or a related field is advantageous, along with prior experience in IT or security operations.

Work arrangement
Yes