Front Desk Executive

Role Description The Front Desk Executive is a full-time, on-site role based in Indore, responsible for managing day-to-day front office operations and providing a professional first point of contact for visitors and callers. Key responsibilities include greeting and assisting guests, handling inbound and outbound phone calls, managing inquiries, office clerical work, some data assistance and directing visitors and calls to the appropriate team members. The role involves maintaining reception area cleanliness and order, overseeing incoming and outgoing mail and deliveries, and supporting basic administrative tasks such as scheduling appointments, maintaining visitor logs, and coordinating meeting room bookings. The Front Desk Executive will work closely with internal teams to ensure smooth office operations and a welcoming experience for all visitors and clients.
Qualifications
Candidates should possess strong Interpersonal Skills and Customer Service abilities to create a welcoming and professional front office experience.
Candidates should possess solid Communication skills, including clear verbal and written communication, to interact effectively with visitors, clients, and team members.
Candidates should possess confidence in Phone Etiquette and Receptionist Duties, including call handling, message taking, and visitor management.
Candidates should possess good organizational and time management skills, with attention to detail in handling administrative and front desk tasks.
Previous experience in a front desk, receptionist, or customer-facing role is preferred; proficiency with basic office software and tools is beneficial.
A high school diploma or equivalent is required; a diploma or degree in business administration or a related field is an advantage.

Work arrangement
No