Live opening · Posted 3 days ago
Senior L2 Application Analyst
Kodeva LLC · United States (Remote)
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At a glance
The key details from the original listing.
CompanyKodeva LLC
LocationUnited States (Remote)
Work modeYes
Source
Linkedin
Listed3 days ago
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About the role
Description supplied by the original job listing.
Role: Senior L2 Application Analyst
Location: Remote
Duration: Long term contract
Role Summary
The Application Support Analyst is responsible for providing Level 2 (L2) application support for an assigned portfolio of applications, ensuring service stability, incident resolution, and operational excellence, supports offshore delivery teams, manages application-specific risks and dependencies, and coordinates with L3 teams, vendors, and business stakeholders to ensure effective support delivery.
Required Skills
Application Support (L2)
Healthcare domain experience with mandatory knowledge of EMR, clinical systems, and Lab Information Systems (LIS).
Experience with the listed applications will be an added advantage.
Bio-Rad Unity Real Time
Hematrax
TEG Manager
Incident, Service Request, Change & Problem Management
ITSM Tools (ServiceNow, Remedy, etc.)
Vendor and Stakeholder Management
Documentation and Runbook Development
Offshore Coordination
Strong Troubleshooting and Analytical Skills
Work arrangement
Yes
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