Delivery Operations Associate Manager - Voice

Skill required: Order to Cash - Accounts Receivable Ledger Maintenance
Designation: Delivery Operations Associate Manager
Qualifications:BCom/MCom
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
You will be aligned with our Finance Operations vertical & will be helping us in determining financial outcomes by collecting operational data, reports, whilst conducting analysis & reconciling transactions.
Optimizing working capital, providing real-time visibility & end-to-end management of revenue & cash flow, & streamlining billing processes.
This team overlooks the entire processes that starts from customers inquiry, sales
Cash Application Processing team focuses on solving queries related to cash applications & coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, & process them from payment receipt to finalization.
The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. What are we looking for?
Education - BCom,MCom
Strong Verbal Communication Skills
Strong understanding of cash application process
Ready to work in night shifts
Strong Written Communication
MS Office
Problem Solving attitude
Team management
Analytical skill
Client and other stakeholder management
Logical reasoning and thought process
Process transition experience
Management of SLA and KPIs
Process control and compliance
Internal and External Audit exposure
Train the trainer skills on process and systems Roles and Responsibilities:
In this role you are required to do analysis and solving of moderately complex problems
May create new solutions, leveraging and, where needed, adapting existing methods and procedures
The person would require understanding of the strategic direction set by senior management as it relates to team goals
Primary upward interaction is with direct supervisor
May interact with peers and or management levels at a client and or within Accenture
Guidance would be provided when determining methods and procedures on new assignments
Decisions made by you will often impact the team in which they reside
Individual would manage small teams and or work efforts (if in an individual contributor role) at a client or within Accenture
Please note that this role may require you to work in rotational shifts

Work arrangement
No