Inside Sales Representative (MX)

Inside Sales Representative — MX Remote
About The Role
Our client is hiring an Inside Sales Representative to handle incoming sales calls, emails, and product questions on social media. You'll help prospective customers understand our sound and vibration products and guide each inquiry to one of three outcomes: close the sale, refer the prospect to an affiliate for a demo, or refer them to an executive for a higher-level conversation.
You'll own the inquiry through the sale or handoff. When you refer a prospect to an affiliate or executive, you'll share the relevant background and record the transfer in GoHighLevel. The affiliate or an executive then owns the opportunity and follow-up.
What You'll Do
Respond promptly to inbound sales calls, emails, and questions on the client's social channels
Understand each prospect's interests, questions, budget, and purchase timeline
Explain products clearly, answer questions, prepare quotes, and close sales when the prospect is ready
Connect prospects who would benefit from an in-person demo with an appropriate affiliate
Refer prospects who need a higher-level conversation to an executive, with a clear summary of their needs and prior discussion
Track inquiries, sales, referrals, and handoffs accurately in GoHighLevel
Coordinate with the operations team on product availability, shipping, and customer handoffs
Share common customer questions and objections with the team
Requirements
What we're looking for
Experience handling inbound sales inquiries and closing products that require consultation
Clear, professional communication by phone, email, and social media
Good judgment about when to close directly and when to refer a prospect
Strong organization and consistent follow-through before a sale or handoff
Comfort using a CRM; experience with GoHighLevel is a plus
Sound judgment about product claims and a customer-first approach
Interest in meditation, sound, recovery, or wellness
Preferred: Experience selling to consumers, wellness businesses, hospitality buyers, or other commercial customers
Benefits
Work remotely Monday - Friday, 40 hours a week (no weekends)
Vacation: 10 business days a year
Holidays: 5 National Holidays a year
Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
Parental Leave
Health Care Reimbursement
Active Lifestyle Reimbursement
Quarterly Home Office Reimbursement
Payroll Deduction Purchase Plans
Longevity Bonus
Continuous Learning Bonus
Access to Training and Professional Development Platforms
Did we mention it's REMOTE?!!
One of our core values at Zipdev is "Be authentic." that's why we encourage you to answer the application form in your own words; we are interested in getting to know you, not a digital assistant.
Wondering how our remote environment or our payment method work? We've put together some helpful answers in our FAQs at the bottom our our career site. Take a look and let us know if you have any other questions!

Work arrangement
Yes