Bilingual Social Media Engagement & Operations Coordinator

Bilingual Social Media Engagement & Operations Coordinator
Job type: Full-Time.
We’re looking for an organized, proactive person to support the founder of a growing business. The role focuses on LinkedIn engagement and lead follow-up, along with answering calls, managing email, and keeping daily office tasks on track.
Responsibilities
Engage with potential clients on LinkedIn through thoughtful comments, messages, and follow-ups.
Respond to leads and help move promising conversations toward scheduled meetings.
Draft and occasionally publish social media content.
Monitor the business inbox, respond to routine emails, and alert the founder to anything that needs his attention.
Answer incoming calls in English and Spanish, take messages, and follow up as needed.
Track conversations, appointments, and outstanding tasks.
Look for ways to improve engagement and keep daily operations running smoothly.
Experience and expectations
Hands-on experience with LinkedIn engagement and social media communication.
Strong written English and confident spoken English and Spanish.
Experience in lead follow-up, customer service, office coordination, executive support, or a similar role.
A professional, personable communication style and good judgment about when to involve the founder.
Reliable availability throughout California business hours.
Ability to work independently and switch between social media, email, calls, and administrative tasks.
A plus: Experience using AI tools such as ChatGPT or Claude for content and communication. An interest in building simple AI-assisted workflows or automations is welcome but not required.
Note: An NBI or police clearance will be required upon acceptance of the job offer.

Work arrangement
Yes