Hotel Staff

Company Description MyCity Hotels is a hospitality brand committed to providing comfortable, welcoming stays for guests visiting Udaipur and surrounding regions. The hotel focuses on creating a guest-centric environment through attentive service, clean and well-maintained facilities, and efficient operations. Team members are encouraged to collaborate, uphold high service standards, and contribute to a positive workplace culture. MyCity Hotels values professionalism, reliability, and a friendly attitude in all guest interactions.
Role Description This is a full-time, on-site Hotel Staff role based in Udaipur. The role involves welcoming guests, handling check-in and check-out procedures, and assisting with receptionist duties at the front desk. Daily tasks include managing reservations, responding to guest inquiries, and coordinating with housekeeping and other departments to ensure rooms and common areas meet quality standards. Hotel Staff will support customer service needs, help with food & beverage service when required, and maintain accurate records related to guest stays and payments. The position requires a professional appearance, punctuality, and the ability to work shifts, weekends, and holidays as needed.
Qualifications
Strong Communication and Customer Service skills to interact effectively with guests and team members.
Experience with Reservations and Receptionist Duties, including check-in/check-out and basic administrative tasks.
Knowledge of Food & Beverage service, such as taking orders, serving guests, and coordinating with kitchen staff.
Basic computer literacy and familiarity with hotel management or reservation systems (training can be provided).
Ability to work in a fast-paced environment, handle multiple tasks, and resolve guest issues calmly and professionally.
Professional demeanor, reliability, and a strong focus on cleanliness, safety, and hospitality standards.
Prior experience in hotels or customer-facing roles is preferred but not mandatory; willingness to learn is essential.
Minimum high school education or equivalent; additional hospitality training or certifications are an advantage.

Work arrangement
No