Account Manager, Enterprise

Overview
Account Manager– Employee Benefits
Location - Remote
At Alera Group, our Employee Benefits team helps employers design, implement, and support programs that care for people and strengthen organizations.
About Alera Group
Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We serve clients across Employee Benefits, Property & Casualty Insurance, and Financial Services. With offices nationwide, we combine national strength with local service through a deeply collaborative approach.
Why Alera Group
Make an Impact - Your work supports businesses and individuals in protecting what matters most.
Grow With Us - We invest in development, mentorship, and long-term career growth.
The Collaborative Way - We believe in accountability, teamwork, and shared success across all offices and lines of business.
National Strength. Local Heart - Scale, resources, and expertise — with relationships that feel personal.
Responsibilities
What You’ll Do / Your Impact
Client Partnership & Risk Strategy
Support clients with renewals, claims coordination, policy analysis, and benefit program execution for large, complex employer groups
Collaborate with carriers, vendors, and internal stakeholders to ensure accurate and timely service delivery
Contribute to client retention and growth initiatives by supporting Account Executives and maintaining strong client relationships
Operational Excellence
Maintain documentation in agency management systems and benefits administration platforms
Ensure compliance with regulatory requirements and accuracy of benefit materials, contracts, and communications
Support audits, reporting, and internal quality control processes to uphold Enterprise service standards
Strategic Contribution
Assist in identifying coverage gaps, plan enhancements, and risk mitigation strategies for large group clients
Partner on new business opportunities, including RFP coordination, proposal development, and implementation support
Qualifications
What You Bring
Required
1–3+ years of experience in employee benefits, health insurance, or related client service function
Experience in client service, consulting support, or benefits administration
Strong communication and relationship management skills
Ability to manage multiple priorities in a fast-paced, dynamic environment
Preferred
Experience with benefits administration systems, carrier portals, and agency management tools
Strong analytical and problem-solving capabilities
Professional certifications such as CEBS or Life & Health License (or ability to obtain)
Core Competencies
Detail orientation
Accountability and follow-through
Collaborative mindset
Client-first thinking
Additional Information
Compensation -
Salary range - $80,000 – $100,000 per year
Eligible for performance-based bonus - Yes
Benefits -
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model -
This role is Remote
Professional Development – Alera Group Academy
At Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
You’ll have access to -
Role-specific learning paths
Leadership development programs
Technical and compliance training
Industry certifications and continuing education support
Peer learning and knowledge-sharing communities
Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.
Office, ,, #Nationwide
Location Type
Remote

Work arrangement
Yes