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Swedish Speaking Online Store Advisor
About Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to bridging the gap between top-tier global talent and industry-leading enterprises. We pride ourselves on delivering bespoke career opportunities that define success, particularly for those seeking high-impact Swedish-speaking jobs in emerging international hubs.
Job Overview
We are currently looking for a motivated professional to join our client's team as a Swedish Speaking Online Store Advisor in Sofia, Bulgaria. This unique opportunity within the retail industry allows you to leverage your linguistic skills to provide world-class service to Scandinavian consumers, making this Swedish Speaking Online Store Advisor position in Bulgaria an excellent choice for a career-focused individual.
Key Responsibilities
Provide exceptional customer support for an industry-leading retail brand via phone, email, and live chat.
Assist Swedish-speaking clients with online order inquiries, returns, and inventory availability across physical and digital storefronts.
Resolve complex consumer retail issues with a focus on brand loyalty and service excellence.
Manage order processing systems to ensure accurate tracking and delivery of retail merchandise.
Act as a brand ambassador, maintaining the highest quality standards expected within the international retail sector.
Collaborate with internal departments to streamline customer experience improvements for the Scandinavian market.
Maintain detailed customer records and feedback logs to support continuous service optimization.
Requirements
Native or fluent Swedish (spoken and written) is mandatory.
Valid EU passport or right to work in Bulgaria.
Prior experience in the retail or customer service industry is considered a significant asset.
Strong digital literacy and the ability to navigate complex retail management software.
Excellent communication skills with a customer-centric mindset.
Willingness to relocate to Sofia for this rewarding Swedish Speaking Online Store Advisor position in Bulgaria.
Benefits
What We Offer
Competitive Monthly Salary
Fully Paid Training program to ensure your professional success.
Comprehensive Health Insurance coverage.
Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Bulgaria.
Monthly Performance Bonus linked to your retail service KPIs.
Opportunities for growth within one of the most exciting jobs in Bulgaria for international speakers.
And Much More...
Life in Bulgaria
Living in Bulgaria offers a unique blend of historical charm and modern urban convenience, making it a fantastic destination for expatriates. Bulgaria is known for its stunning landscapes, ranging from the breathtaking Balkan mountains to the sunny coastlines of the Black Sea, all while enjoying a welcoming and vibrant culture. Whether you are seeking historic architecture or a buzzing nightlife, Bulgaria has something to offer for every lifestyle.
With a low cost of living and a high quality of life, professionals moving to Bulgaria find themselves enjoying more disposable income and an improved work-life balance. As more global companies look toward the region, finding jobs in Bulgaria has become a premier career move. Relocating to Bulgaria provides the perfect environment to thrive professionally while enjoying exquisite local cuisine and a warm Mediterranean climate.
How to Apply
If you are ready to take the next step in your career and join a dynamic team in an international retail setting, we invite you to Apply Now. Our team at Mercier Consultancy Group is eager to review your profile and help you start your journey today.
Best regards,
The Recruitment Team at Mercier Consultancy Group
Work arrangement
No
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