Market Development Specialist

BwConcierge is a boutique concierge company that connects clients with exclusive experiences and personalized services in China. The organization designs tailor-made solutions for luxury tourism, retreats, and business visits, ensuring each journey is unique and carefully curated. BwConcierge also supports business clients with local expertise, including business support and product sourcing. The team focuses on high-touch, customized service for individuals and organizations seeking premium experiences and reliable local partnerships in China.
Role Description The Market Development Specialist is responsible for expanding BwConcierge’s presence in key markets and identifying new business opportunities. This role includes conducting market research to understand client needs and trends, mapping potential segments, and supporting the development of go-to-market strategies. The specialist will build and maintain relationships with prospective clients and partners, communicate BwConcierge’s value proposition, and support sales outreach and follow-up. Day-to-day tasks include analyzing data, preparing market and performance reports, collaborating with internal teams to refine service offerings, and ensuring a high level of customer service throughout the client acquisition
process.
Qualifications
Strong analytical skills and experience in market research to assess opportunities and trends.
Excellent communication skills, including clear written and verbal interaction with international clients and partners.
Proven experience in sales and business development, with the ability to manage pipelines and close opportunities.
Customer service skills focused on delivering responsive, high-quality support to diverse client profiles.
Understanding of or interest in the China market, luxury travel, and business services.
Ability to work independently in a remote setting, manage time effectively, and collaborate across cultures and time zones.
Bachelor’s degree in Business, Marketing, International Relations, or a related field, or equivalent practical experience.
Proficiency with CRM tools and basic data analysis in spreadsheets or business intelligence platforms is an advantage.

Work arrangement
Yes