Cluster Manager

Indian Silk House Agencies is a heritage saree and ethnic-wear retail brand (est. 1971) with 70+ stores across India. We're expanding our retail operations leadership across Uttar Pradesh and looking for a Cluster Manager to drive sales, operations, and team performance across a cluster of stores.
What you'll own:
Managing sales and operations across a cluster of EBOs, driving revenue targets and same-store growth (SSG)
Leading and developing Store Managers and sales teams across the cluster — training, performance reviews, staffing
Planning product ranges, stock levels, and sales forecasts in coordination with the merchandising team
Driving visual merchandising standards and SOP compliance across all stores in the cluster
Analyzing sales data, bestsellers, and slow movers; taking corrective action on inventory and pricing
Conducting regular store visits, stock audits, and compliance checks across the cluster
Reporting cluster performance (sales, staff, stock) to regional/senior management
What we're looking for:
5+ years in retail operations, with at least 3+ years specifically managing multiple stores/a cluster — single-store-only experience won't meet this bar
MBA or equivalent management qualification preferred; strong hands-on operators without an MBA will also be considered if the multi-store track record is strong
Experience in apparel, ethnic wear, or lifestyle retail preferred — saree/ethnic-wear category experience a strong plus
Proven track record against sales targets, SSG, and P&L ownership across a cluster
Strong people-management skills — experience leading and developing Store Managers
Comfortable with regular travel across the cluster territory
Based in or willing to relocate to Uttar Pradesh.

Work arrangement
No