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Company Description Golf Island Residences offers Delhi’s first golf-facing luxury apartments on Golf Course Road in Dwarka, New Delhi. The community combines premium residential living with direct views of a professionally designed golf course, appealing to residents seeking both comfort and lifestyle amenities. Residents benefit from modern infrastructure, secure facilities, and easy access to key parts of the city. Golf Island Residences focuses on high-quality services and reliable operations to maintain a seamless living experience for its homeowners.
Role Description The Information Technology Support Specialist is a full-time, on-site role based at Golf Island Residences in New Delhi. The specialist will provide day-to-day technical support for staff and onsite systems, including desktop computers, peripheral devices, and basic network connections. Responsibilities include responding to help desk requests, diagnosing and troubleshooting hardware and software issues, installing and configuring equipment, and escalating complex incidents when required. The role also involves maintaining IT inventory, documenting support activities, assisting with system updates and backups, and ensuring that residents’ and internal teams’ technology needs are supported in a timely, professional manner.
Qualifications
Strong Technical Support and Help Desk Support skills, with experience handling user requests and incident resolution.
Proficiency in Troubleshooting for hardware, software, and basic network issues.
Hands-on experience with Desktop Computers, including setup, configuration, and maintenance.
Solid foundation in Information Technology principles, operating systems, and common business applications.
Relevant diploma or degree in IT, Computer Science, or a related field.
Effective communication and customer service skills, with the ability to explain technical concepts clearly.
Ability to prioritize tasks, work independently on-site, and collaborate with cross-functional teams.
Previous experience in residential, real estate, or hospitality environments is an advantage.
Work arrangement
No
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