Sales And Marketing Specialist

Company Description Gifts hub is a retail and gifting company focused on offering a wide range of curated products for personal, corporate, and special-occasion gifting. The company aims to deliver thoughtful, high-quality items that help customers celebrate milestones and express appreciation. With a customer-centric approach, Gifts hub emphasizes personalized service and an enjoyable buying experience. Team members are encouraged to contribute ideas that improve product offerings, merchandising, and overall customer satisfaction.
Role Description This full-time, on-site Sales and Marketing Specialist role is based at Gifts hub in Pathanamthitta. The specialist will engage directly with customers, promote products, and support daily store operations to drive sales and build long-term relationships. Responsibilities include explaining product features and benefits, handling inquiries, and offering recommendations that align with customer needs. The role also involves developing and implementing basic marketing activities such as in-store promotions, social media updates, and local outreach to increase brand visibility. In addition, the specialist will assist in training team members on product knowledge and sales techniques, tracking sales performance, and collaborating on sales strategies to achieve targets.
Qualifications
Candidates should possess strong Communication skills to interact clearly and professionally with customers and team members.
Candidates should possess excellent Customer Service skills to ensure a positive and supportive shopping experience.
Candidates should possess solid Sales skills to identify customer needs, recommend products, and close sales effectively.
Candidates should possess Training and Sales Management skills to help guide team members and support achievement of sales goals.
Basic knowledge of retail operations and marketing principles, including promotional activities and social media outreach.
Ability to work on-site in Pathanamthitta, manage time effectively, and adapt in a fast-paced environment.
Proficiency with point-of-sale systems and basic computer applications is an advantage.
Prior experience in retail, sales, or customer-facing roles is preferred but not mandatory.

Work arrangement
No