Relationship Manager

Company Description Quince Capital is a lending company focused on helping MSMEs access credit that moves in step with their day-to-day business needs. The organization provides working capital and property-backed loans with fast access, flexible repayment cycles, and instant top-ups for eligible customers. Its approach aligns credit to clients’ cash flow, seasonality, and growth, rather than forcing businesses to adapt to rigid financing structures. Quince Capital uses real-time systems to understand business rhythm and offers a seamless experience that blends digital efficiency with human support. The company invites partners and professionals who are committed to building, backing, or enabling MSME growth.
Role Description This is a full-time, on-site Relationship Manager role based in Hyderabad. The Relationship Manager will build and manage relationships with MSME customers, understand their financing needs, and recommend suitable lending products and solutions. Responsibilities include onboarding new clients, explaining product features and terms, assisting with documentation, and coordinating with internal teams to ensure smooth loan processing. The role involves proactive portfolio management, monitoring customer accounts and repayment behavior, and identifying opportunities for cross-selling or upselling credit solutions. The Relationship Manager will also handle customer queries and issues, maintain accurate records in CRM or loan management systems, and contribute to business development initiatives and local market outreach.
Qualifications
Customer relationship skills: ability to build trust, maintain long-term client relationships, and provide consultative support to MSME customers.
Sales and business development skills: experience in sourcing leads, converting prospects, and achieving lending or financial services targets.
Credit and financial understanding: basic knowledge of lending products, risk assessment, cash flow analysis, and MSME financing needs.
Communication and negotiation skills: strong verbal and written communication, active listening, and the ability to negotiate terms within policy guidelines.
Operational and coordination skills: attention to detail in documentation, comfort with digital tools and CRM systems, and ability to work effectively with internal teams.
General qualifications: bachelor’s degree in business, finance, commerce, or a related field; prior experience in banking, NBFCs, fintech, or MSME lending is preferred.
Personal attributes: integrity, customer-centric mindset, resilience in a fast-paced environment, and readiness to work on-site in Hyderabad.

Work arrangement
No