Travel Sales Executive

Company Description GoZeme Holidays is a Mumbai-based travel company specializing in customized domestic and international holiday packages, corporate tours, and MICE travel. The company offers end-to-end services including visa assistance, flight bookings, hotel reservations, and curated sightseeing options. GoZeme Holidays focuses on creating seamless, memorable, and affordable travel experiences for individuals, families, groups, and businesses. Team members work closely with clients to deliver personalized itineraries and reliable travel support. The company values customer satisfaction, service quality, and long-term relationships with travelers and corporate partners.
Role Description The Travel Sales Executive is a full-time, on-site role based in Navi Mumbai. Responsibilities include consulting with clients to understand their travel needs, recommending suitable holiday packages, and preparing customized itineraries for domestic and international travel. The role involves handling inquiries via phone, email, and in-person meetings, sharing detailed information on flights, hotels, sightseeing options, and visa requirements, and converting leads into confirmed bookings. The Travel Sales Executive coordinates with internal operations and external vendors for reservations, payments, and documentation, while maintaining accurate records in CRM or booking systems. This role also includes achieving sales targets, following up with prospective and existing clients, and providing post-booking support to ensure a smooth travel experience.
Qualifications
Strong sales, negotiation, and customer relationship management skills, with the ability to convert inquiries into bookings.
Knowledge of domestic and international travel destinations, flight and hotel options, visa processes, and sightseeing activities.
Proficiency in using computers, travel booking tools, CRM systems, and basic MS Office applications.
Effective communication and interpersonal skills, with fluency in English and Hindi; additional languages are an advantage.
Detail-oriented approach with good organizational and time management skills, able to handle multiple client requests.
Prior experience in travel sales, tour operations, or a travel agency environment is preferred.
Bachelor’s degree or diploma in Travel & Tourism, Hospitality, Business, or a related field is beneficial.
Willingness to work on-site in Navi Mumbai and occasionally extend hours during peak travel seasons.

Work arrangement
No