Live opening · Posted 2 days ago
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About the role
Description supplied by the original job listing.
Role Overview: Engage with insurance shoppers through inbound/outbound calls, live chat, and SMS to uncover customer needs, identify coverage gaps, and recommend tailored Allstate products. Convert warm leads into customers using a consultative sales approach, all from a home environment, delivering an exceptional customer experience.
Responsibilities
Build rapport with potential clients and provide personalized insurance solutions.
Utilize your insurance expertise to identify customer needs and coverage gaps.
Drive sales growth through consultative strategies without cold calling.
Maintain high-quality customer service standards.
Qualifications & Skills
At least 1 year of sales or customer service experience with a sales focus.
Active Personal Lines or Property & Casualty License preferred or willingness to obtain.
Reliable internet, dedicated home workspace, and all necessary equipment provided.
Strong soft skills: stress tolerance, critical thinking, communication, accountability, and receptiveness to coaching.
Additional Details
Reimbursement for licensing exams and fees upon approval.
Potential pay differentials for bilingual employees.
Performance incentives and internet reimbursement offered.
Location: Indianapolis
Benefits include: Dental, medical, life insurance, retirement plans, paid leave, tuition reimbursement, and more.
Work arrangement
Yes
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