Senior Technical Services Engineer

Company Description MacDermid Alpha Electronics Solutions, an Element Solutions Inc business, provides innovative, high-performance chemistries, materials, and services that enable next-generation electronics. With more than a century of expertise and robust global supply chain support, the company focuses on reliable performance and sustainable innovation for the evolving electronics industry. Through specialty chemicals and materials from brands such as ALPHA®, Compugraphics®, Electrolube®, Kester®, and MacDermid Enthone®, it serves all stages of device manufacturing across the electronics supply chain. Experts in Circuitry Solutions, Semiconductor Assembly, Wafer Level Packaging, Circuit Board Assembly, and Film & Smart Surface Solutions work closely with OEMs and fabricators to implement trend-setting technologies. Customer-driven technical service is core to the company’s mission, ensuring optimized outcomes in yield, productivity, reliability, and sustainability.
Role Description The Senior Technical Services Engineer is a full-time, on-site role based in Bengaluru. This role is responsible for providing advanced technical service and support to customers, including process optimization, troubleshooting of product and application issues, and implementation of best practices for electronics manufacturing. The engineer will conduct root-cause analysis, perform trials and evaluations, document findings, and prepare technical reports and recommendations. Day-to-day activities include collaborating with sales and R&D teams, delivering technical presentations and training, supporting product qualification and line audits, and ensuring that customer processes meet performance, reliability, and sustainability targets. The role also involves maintaining up-to-date knowledge of company technologies and industry trends to proactively address customer needs.
Qualifications
Must hold a B.Sc/M.Sc Chemistry degree (or) Chemical Engineering
Minimum of 3 to 4 years of PCB experience and wet process knowledge of Desmear, PTH, plating, and other surface finish processes.
Candidates should possess strong skills in Technical Services, including customer-facing support and process optimization in electronics or related manufacturing environments.
Candidates should possess solid Analytical Skills for data interpretation, root-cause analysis, and performance evaluation of chemistries, materials, and processes.
Candidates should possess hands-on Technical Support experience, including on-site assistance, application support, and implementation of technical solutions.
Candidates should possess effective Troubleshooting abilities for resolving complex process, equipment, and product-related issues in production settings.
Candidates should possess clear and professional Communication skills, including the ability to prepare technical documentation, reports, and deliver training to diverse stakeholders.
Relevant qualifications include an undergraduate degree in engineering or a related technical field (e.g., Chemical, Materials, Electronics) and experience in electronics manufacturing, surface finishing, or specialty chemicals.
Additional beneficial qualifications include familiarity with EHS and quality standards, willingness to travel for customer visits, and the ability to work collaboratively across global teams.

Work arrangement
No